Frequently Asked Questions
Everything you need to know about your Essel Eyewear NY experience.
How long does shipping take for Essel Eyewear NY orders?
Standard domestic shipping within the US typically takes 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for sunglasses and frames?
We offer a 30-day return policy for all unworn frames in their original packaging. Please note that prescription lenses are custom-made and are non-refundable.
Do your sunglasses provide UV protection?
Yes, all Essel Eyewear NY sunglasses provide 100% UVA/UVB protection to ensure your eyes are shielded from harmful rays while maintaining a high-fashion aesthetic.
Can I have my prescription lenses fitted into Essel frames?
Absolutely. Most of our optical frames and sunglasses are prescription-ready. You can upload your prescription during checkout or take them to your local optician.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my new eyewear?
To maintain clarity and longevity, always store your glasses in the provided protective case and clean the lenses only with the included microfiber cloth and a gentle lens solution.